# GLS

Type: Company

Source: Supply Chain Intelligence Brief — https://getsupplybrief.com/entity/gls
Canonical HTML page: https://getsupplybrief.com/entity/gls

## Timeline

- **2026-06**: Ofcom launches investigation — The regulator opens a formal probe into Royal Mail's failure to meet its delivery obligations over the past year.
- **2026-06**: Nationwide delivery overhaul begins — Following a union agreement, Royal Mail rolls out new schedules: Saturday deliveries end and second-class mail is delivered every other weekday across 1,200 offices.
- **2026-05**: Targets missed for second consecutive year — Royal Mail reports that only 75.7% of first-class mail was delivered next day and 90.2% of second-class within three days, missing Ofcom's thresholds.
- **2026-03-31**: Fiscal year-end — IDS reports annual results: Royal Mail revenues rise to £8.4 billion, but group earnings fall 20% due to GLS woes.
- **2025-10**: Ofcom record £21M fine — Royal Mail is fined a record £21 million by regulator Ofcom for missing delivery targets during the 2024-25 financial year.
- **2025-05**: EP Group completes acquisition of IDS — Czech billionaire Daniel Kretinsky's EP Group finalizes the purchase of International Distribution Services, taking Royal Mail and GLS private.

## Recent coverage (2 stories)

### Parcel volumes +7% but Royal Mail profit sinks to £96M on employee costs
2026-06-28 11:42:36 · Sentiment: Bearish · Impact: 6/10 · Sources: 9

Despite a 7% increase in parcel volumes to 1.4 billion, Royal Mail’s operating profit fell 51% to £96 million as labour costs and NIC hikes took their toll. The company is overhauling its universal service to cut costs, while its international parcel arm GLS also stumbled.
Full story: https://getsupplybrief.com/story/royal-mail-parcel-growth-profit-sinks-supply-chain

### Parcel volumes climb 7% to 1.4B as Royal Mail scraps Saturday delivery for 1,200 sites
2026-06-28 08:51:47 · Sentiment: Bullish · Impact: 6/10 · Sources: 13

Royal Mail's FY26 numbers reveal a diverging parcel-driven future: volumes climbed 7% to 1.4 billion while letters sank 10% to 5.7 billion. The logistics giant is now rolling out a radical schedule overhaul—scrapping Saturday delivery and shifting to every-other-day second-class—across 1,200 offices, but a £21M fine and a new Ofcom probe underline the operational risks.
Full story: https://getsupplybrief.com/story/royal-mail-parcel-surge-7-percent-letter-decline-logistics-overhaul

---
This page is a machine-readable summary. Sentiment measures the directional read of each development for this entity, not the tone of the reporting; impact weights consequence, not syndication reach. See https://getsupplybrief.com/guides/methodology for the full editorial methodology.